Rawlings and it's affiliates (Easton, Miken, & Worth Sports) prides itself on the quality and performance of its products, which meet, and often exceed, industry quality and durability criteria or guidelines. However, all materials are subject to fatigue and possible breakdown over time.
PROCESSING A WARRANTY CLAIM FOR EQUIPMENT
Please review the warranty table below for applicable warranty periods for each product. Please note that in order to be eligible for a warranty claim, you must present to us, your original receipt. We will not be able to process your claim, without a valid proof of purchase.
Please note that warranty claims, are for any defects in workmanship, within the time frame specified for the item you purchased. The Dugout is not responsible for damages or abrasions to any equipment, as a result of playing the sport.
· Bats (Composite and Aluminum) - 1 year /1 Replacement
· 2013 Raw Power bats - 6 Months /1 Replacement
· Batting helmets - 1 year
· Ball Gloves (Mitts) - 1 year
· Bat Bags - 90 days
· Batting Gloves - 30 days
· Catchers Equipment - 1 year
· Training Aids - 90 days (DIF Program)
· Apparel - NO WARRANTY
· Footwear - NO WARRANTY
· Incrediballs - NO WARRANTY
· Wood Bats- NO WARRANTY
(HYBRID/COMP bats have a 90-day warranty)
CREATE A CLAIM
Option 1: Submit a claim through our online form
To create a claim, please click on the “contact us” button below. Further instructions will be sent by email.
Option 2: Bring your item in store and we can process your warranty in person.